Privacy Policy

Last updated: April 30, 2026

01Overview

LovelyApps ("we", "our", or "us") is operated by the team at LovelyApps, based in Belgrade, Serbia. This Privacy Policy describes how we collect, use, and share information when you use our Shopify applications and visit our website at lovelyapps.org. By installing or using any LovelyApps application, you agree to the collection and use of information in accordance with this policy.

02Information We Collect

When you install one of our Shopify apps, we may receive access to certain store information through the Shopify API, including: • Store domain and basic store details • Theme and storefront configuration data (as required by the app) • Basic merchant contact information provided by Shopify We do not collect or store your customers' personal data (such as names, addresses, or payment details). Customer-facing data stays within your Shopify store. When you visit our website, we may collect basic analytics data such as page views, referring URLs, and browser type through privacy-respecting analytics tools. We do not use advertising trackers or sell visitor data.

03Shopify Data Access

Our apps request only the Shopify API permissions necessary to provide their features. We follow Shopify's API guidelines and data protection requirements. Data accessed via the Shopify API is used solely to power app functionality. We do not transfer, sell, or share this data with third parties for marketing or advertising purposes.

04How We Use Your Information

We use the information we collect to: • Provide, maintain, and improve our Shopify applications • Respond to support requests and inquiries • Send important service updates or security notices • Comply with legal obligations We do not use your information for targeted advertising or sell it to data brokers.

05Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with: • Shopify Inc., as part of normal app operation within the Shopify platform • Service providers who help us operate our business (e.g., hosting), under strict confidentiality agreements • Law enforcement or government bodies, only when required by applicable law All third-party partners we work with are obligated to keep your data secure and use it only for the purposes we specify.

06Cookies & Tracking

Our website may use essential cookies necessary for the site to function properly. We do not use third-party advertising cookies or cross-site tracking. Our Shopify apps operate within the Shopify Admin and Storefront environments. Any cookies set in that context are governed by Shopify's own cookie policy.

07Data Retention

We retain app-related data for as long as your app subscription is active. When you uninstall one of our apps, we delete your store data within 30 days, unless we are required by law to retain it longer. You may request deletion of your data at any time by contacting us at the email address below.

08Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to: • Access the personal data we hold about you • Request correction or deletion of your data • Object to or restrict how we process your data • Data portability (receiving a copy of your data in a machine-readable format) If you are located in the European Economic Area (EEA) or Serbia, you have rights under GDPR and applicable local data protection laws. To exercise any of these rights, contact us at hello@lovelyapps.org.

09Data Security

We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS) and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify users through the Shopify App Store or by email where required. We encourage you to review this policy periodically.

11Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: Email: hello@lovelyapps.org Location: Belgrade, Serbia We will respond to all requests within 30 days.

Questions about this policy? Contact us or email us directly at hello@lovelyapps.org.